Cornell Pet Loss Support Hotline
Trained veterinary-student volunteers. Hours vary seasonally; the current number is listed on Cornell’s page.
Call details and additional resourcesPractical next steps for the first hours and the weeks that follow, plus places where you can speak with someone who understands pet loss.
Reviewed September 22, 2026 · United States resources unless notedIf you may hurt yourself or someone else: call or text 988 in the United States, use the 988 Lifeline chat, or call emergency services. Pet-loss lines are supportive services, not crisis lines.
You do not need to make every decision at once. Start with the next call and the next necessary choice.
Schedules and availability can change. Check the linked page before calling or registering.
Trained veterinary-student volunteers. Hours vary seasonally; the current number is listed on Cornell’s page.
Call details and additional resourcesSupport for death, euthanasia decisions, surrender, separation, or a missing pet. Voicemail is available outside staffed hours.
Helpline detailsChat rooms, video groups, topic guides, and directories for counselors and support services.
Chat and video supportOnline groups for pet loss, anticipatory grief, unexpected loss, and other circumstances.
Group schedule and resourcesA free remote group open beyond Seattle. Review its participation terms and current schedule first.
Meeting informationThe International Association for Animal Hospice and Palliative Care maintains a provider directory for end-of-life care.
Search the provider directoryA support line or peer group may help with listening and connection. For diagnosis or treatment of a mental-health condition, contact a licensed clinician. In the United States, SAMHSA lists ways to find free or lower-cost care.
Pet loss can affect sleep, appetite, concentration, routines, and the ability to work or socialize. Some people feel sadness immediately. Others first feel numb, angry, relieved that suffering has ended, or preoccupied with decisions they made. There is no required order and no fixed timetable.
Cornell’s veterinary social-work resource describes physical, emotional, intellectual, social, and spiritual responses to pet loss. The American Veterinary Medical Association’s pet-loss brochure also addresses grief that other people may minimize.
Consider contacting a doctor, therapist, grief counselor, or veterinary social worker when distress is making it hard to eat, sleep, work, care for yourself, or remain safe. You do not need to wait for a crisis to ask for help.
Use clear, age-appropriate words. Avoid saying a pet “went to sleep,” which can make sleep frightening or suggest that the pet may wake up. Say what happened, answer the question the child actually asked, and admit when you do not know an answer.
See Cornell’s children and pet-loss guidance and the Tufts children’s resources.
Another animal in the home may search, vocalize, sleep differently, seek more attention, withdraw, or eat less. Changes can also come from a disrupted household routine or an unrelated health problem.
These points follow Cornell’s guidance on grief in companion animals.
Your veterinarian can explain options available where you live. Local laws differ, especially for home burial.
Ask whether the service is private, partitioned, or communal; whether identification follows your pet through the process; whether ashes will be returned; and when they will be ready.
Check city, county, property, and environmental rules before arranging burial at home. A pet cemetery can explain its plot, marker, maintenance, and visitation policies.
If the cause of death is uncertain and you are considering a veterinary necropsy, tell your veterinarian or emergency clinic before making aftercare arrangements. Handling requirements may be different.
The ASPCA provides a general overview of end-of-life care and aftercare choices. A local veterinarian remains the best source for instructions specific to your pet and location.
You can begin with something small and change your mind later.
We prioritize veterinary schools, veterinary associations, public agencies, and established pet-loss organizations. We link to the source whenever advice can change or needs professional context. Resource schedules and telephone availability may change between reviews.
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